Social Media and Online Engagement Associate

Job Locations US-TN-Nashville
ID 2023-1671
Corporate Communications
Regular Full-Time


Concord is the independent, worldwide leader in the development, management and acquisition of sound recordings, music publishing and theatrical performance rights and narrative content, representing more than 1 million songs, composed works, plays, musicals and active recordings.


Headquartered in Nashville with additional offices in Berlin, London, Los Angeles, Melbourne, Miami and New York and staff in Auckland, Sydney, Toronto and Tokyo, Concord’s repertoire is licensed in virtually every country and territory worldwide.


As the Social Media Engagement Associate, you'll be responsible for growing and maintaining Concord’s online presence by creating, fostering and improving the online communities built around the Company’s brand and mission.


What you'll do: 

  • Manage social media and social media marketing tools to maintain and strengthen Concord’s brand
  • Oversee, strategize and schedule all Concord corporate social media activity (content creation, posting, analytics, direct message replies, video editing, etc.)
  • Work with marketing and publicity professionals across all areas of the business to craft captivating brand stories.
  • Manage the purchase, design and execution of all digital/social advertisements
  • Develop and oversee a corporate social media strategy
  • Stay up to date on social media trends, informing Corporate Comms team of changes that may be relevant to Concord’s communication activity and strategies
  • Measure, analyze and report on social media performance to industry benchmarks and key competitors with a data-driven mindset that understands the takeaways that should impact creative decision making
  • Develop and maintain relationships with key industry social “thought leaders,” representatives at major social platforms (FB, IG, Twitter, LinkedIn)
  • Regularly monitor and report on the appearance of, and narrative surrounding, Concord’s brand on social media as well as in other online spaces (Wikipedia, partner websites, etc.)
  • Engage with community members on social media in line with Concord’s voice and values
  • Increase executive team’s presence on social media by helping them to lead conversations on topics in which they are experts in order to further bolster Concord’s reputation as a leader in the independent entertainment space
  • Find new outreach and marketing opportunities to elevate brand and creatives
  • Participates in special projects and performs other duties as required


What you’ll need:

  • 6+ years of social media management and online engagement experience
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing everyone from IG followers to senior executives
  • You recognize that social media doesn't sleep, and find clever and unexpected ways to engage our audience at peak hours
  • In-depth understanding of Social Media reporting and listening platforms (i.e. Sprout)
  • Excel in a fast-paced environment and thrive on continuously pivoting strategies to drive business needs forward
  • Ability to work with a small team and individually to produce big results

*This job is hybrid- requiring 3 days a week minimum on site. 


At Concord, we offer comprehensive medical and wellness benefits, generous time off, parental leave, charity match, paid time off for volunteering, and other fun company perks. We have beautiful new offices and a culture committed to supporting everyone’s growth and development.


Concord is an equal opportunity employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe that diversity, inclusion and equity is paramount for the creation of music, theater and film that celebrates and empowers all cultures.


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